ShopReturns Policy
Last Updated: October 21, 2023
1. Return Policy Overview
Art Boutique is committed to customer satisfaction and wants you to be delighted with your purchase. If, for any reason, you are not completely satisfied with your order, we offer a flexible returns policy to ensure your shopping experience is a positive one.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The refund period depends on your bank and is usually 2-5 business days.
2. Eligibility
To be eligible for a return, your item must meet the following conditions:
The return request is made within 7 days of the original purchase date.
The item must be in its original condition, unused, and in its original packaging.
3. How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer support team at [Email: alinafox.help@gmail.com] within 7 days of your purchase. Please include your order number and a detailed reason for the return.
Our customer support team will provide you with instructions on how to return your item.
Carefully package your item, including all original materials and packing.
4. Return Shipping
You are responsible for the return shipping costs. Please use a trackable and insured shipping method to ensure your return is received safely.
5. Refund Process
Upon receiving your returned item and confirming its eligibility, we will process your refund. Please allow up to [X] business days for the refund to appear in your original payment method.
6. Non-Returnable Items
Certain items are not eligible for return. These include:
- Custom or personalized orders.
- Art supplies and products that have been used or opened.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team at [Email: alinafox.help@gmail.com] within 7 days of receiving the order. We will work to resolve the issue promptly.
8. Contact Us
If you have any questions or need further assistance regarding our Returns Policy, please contact our customer support team at:
Art Boutique
Email: alinafox.help@gmail.com